On Monday I did a series of posts about what SSI disability recipients and their parent-guardians were seeing on their Social Security portals. Peoples’ portals had the new language: “This beneficiary is currently not receiving payments”. As I noted, those people’s payments did eventually show up and on Tuesday, as of mid-afternoon, the portal issue was resolved as well. On Tuesday, I can now report, an internal SSA email was sent out notifying employees about the problem and that it had been resolved, in other words, more or less at the same time as TPM’s follow-up report. The problem as the email put it was that “customers received a message starting they are not receiving any Social Security payments after attempting to log into their mySSA account.” Interestingly, it goes on to say that the problem “began Monday, 03/31/2025, after a migration of services.”
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