by Olawale Dawodu, Abuja-
The Nigerian Communications Commission (NCC) has approved a maximum 50% adjustment of current telecom tariffs, citing rising operational costs and the need to maintain service quality.
The decision, announced on Monday, January 20, 2025, follows the NCC’s statutory mandate under Section 108 of the Nigerian Communications Act, 2003 (NCA), which empowers it to regulate and approve tariff rates.
Reuben Mouka, the NCC’s Director of Public Affairs, revealed in a statement that while some network operators had requested over 100% increases, the Commission limited the adjustment to 50% to balance consumer protection with industry sustainability. “The tariff rates have been static since 2013, despite escalating costs of operation faced by telecom operators,” Mouka said.
“The approved adjustment is designed to address the significant gap between operational costs and existing tariffs while ensuring service delivery to consumers remains un-compromised.”
According to the NCC, the adjustments will adhere to the 2013 Cost Study’s tariff bands and the recently issued NCC Guidance on Tariff Simplification, 2024. Mouka added that requests would be reviewed individually, as per the Commission’s standard practice.
Supporting Innovation and Infrastructure
The NCC emphasized that the revised tariffs would bolster the telecom sector’s ability to invest in infrastructure and innovation, ultimately benefiting consumers.
“These adjustments will support operators in improving network quality, enhancing customer service, and expanding coverage,” the statement said. “Our priority is to ensure a resilient telecommunications ecosystem that fosters connectivity across Nigeria.”
Stakeholder Consultations and Public Interest
Highlighting its consultative approach, the NCC said the decision followed extensive discussions with stakeholders across the public and private sectors.
The Commission underscored its commitment to balancing the financial pressures faced by Nigerian households with the need to sustain the telecom industry. “We are deeply empathetic to the impact of tariff adjustments on consumers,” Mouka noted.
“Operators are mandated to implement these changes transparently and fairly, while ensuring measurable improvements in service delivery.” The NCC also directed operators to educate the public about the new rates and their benefits.
Long-Term Vision for the Sector
The Commission reiterated its dedication to fostering an inclusive and innovative telecom sector that supports both consumers and industry players. It stressed that the tariff adjustment aligns with its broader mission of driving Nigeria’s digital economy.
“Our actions aim to protect consumers, sustain operators, and support thousands of indigenous vendors and suppliers who are vital to the telecommunications ecosystem,” the NCC stated.
“We remain committed to engaging stakeholders to create a telecommunications environment that works for everyone.”
